Does Costco offer free returns? What's their exchange policy?

What's Costco returns and exchanges policy? Can you return in-store? How many days do you have to return items to Costco for a full refund? Do I need a receipt to return my item to Costco? Do items need to be in new condition?
Returns & exchanges policies rating: 5.0 - 1 ratings

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Yes, Costco does offer free returns & exchanges.
Knoji Staff
138
Posted Jul 28, 2018

Yes, Costco does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here.

You might also check out Costco's homepage for additional pages with information on returns and exchanges.

Learn more at costco.com.

Shopping tip: (December 15, 2018): Use promo code BACK2SCHOOL to save 20% off at costco.com — redeem it here. You can also view more Costco promo codes.

As of Saturday, Amazon.com is also offering 30% off Costco items on their website.

Update: we've found 27 more wholesalers & discounters stores that currently offer free returns & exchanges and 146 department stores that are offering free returns & exchanges . You can also view all 6,544 stores that offer free returns & exchanges across all categories.

This user rated Costco's returns & exchanges policies: 5.0
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About Costco

Costco is a major wholesalers & discounters company operating the e-commerce site costco.com. Costco sells its products and services in the wholesalers & discounters vertical, offering discounts and promo codes to its customers infrequently. Costco has good ratings among shoppers on Knoji, with 34 ratings and an average rating of 4.0 stars. Costco scores very highly compared to other brands in the wholesalers & discounters industry, providing 13 e-commerce features to better serve its customers.

Costco's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Costco offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Maybe
It appears that Costco may not offer free shipping currently. Read full answer >>
International Shipping:
Maybe
It appears that Costco may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Costco accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Maybe
It appears that Costco may not accept PayPal currently. Read full answer >>
Apple Pay:
Yes
Costco accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Read full answer >>
Google Pay:
Maybe
It appears that Costco may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Costco may not offer promo codes currently. Read full answer >>
Sales:
Yes
Costco runs a clearance and promotions page on their website. Check the official Costco sales page for the latest discounted prices and sales directly from Costco Read full answer >>
Black Friday Ad:
Maybe
It appears that Costco may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Yes
Costco offers Cyber Monday ad for qualifying orders and customers, according to their Cyber Monday ad policies. See policies and program details on their Cyber Monday page page. Read full answer >>
Military Discounts:
Maybe
It appears that Costco may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that Costco may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that Costco may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Costco may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that Costco may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that Costco may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that Costco may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that Costco may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Costco offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
Costco offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Gift Cards:
Yes
Costco offers gift cards and discounted gift cards during special promotional events. Find gift cards for Costco. with their gift card program. See policies and program details on their gift cards page. Read full answer >>
Loyalty Programs:
Maybe
It appears that Costco may not offer loyalty programs currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Costco may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Costco may not offer social media pages currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that Costco may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that Costco may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that Costco may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that Costco may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Yes
Costco offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Read full answer >>
Mobile Apps:
Maybe
It appears that Costco may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Maybe
It appears that Costco may not offer affiliate programs currently. Read full answer >>
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